New Patient List

We are currently signed up to a Greater Manchester wide new and urgent patient access initiative and taking on new patients but in a staggered approach.

Our wait time is 2 weeks but this may increase depending on demand.

Request for a new patient appointment

The practice is extremely busy but will contact you for an appointment as we have availability

We will only be accepting interest via email and will inform you of availability via email. Please email your request to:

[email protected].   (For Bolton)
[email protected].  (For Horwich)

We will need to know:

Name, Address, D.O.B. and contact Telephone number.
Are you currently in pain and when was the last time you had a check up with a Dentist.

Incomplete data will not be accepted.


The Smile Clinic Appointment Policy

The Smile Clinic is a management company working for its dentists. Patients will be allocated a specific dentist for their ongoing dental care and maintenance. At times other dentists may provide cover for annual leave but this will only be for emergencies only.

All administrative and staffing issues will be addressed by the company but any clinical concerns and queries will be forwarded to your dentist and will not be the responsibility of the company

Your appointment card will identify the name of your dentist. The staff will make every effort to ensure your appointments are allocated to the correct dentist.

Service standards and quality will be managed by The Smile Clinic and your patient liaison officer is Dr Chariwala.

Please provide an email address if you would like appointment reminders / access to our online portal, as we do not routinely provide text or phone service reminders.

Failure to attend or cancellation of more than one appointment may lead to removal of access to the clinic.

Failure to complete your initial course of treatment will not allow further appointments.


Payment Policy

Please bring proof of your exemption if you do not pay for your NHS treatment

Payment for treatment is due when the treatment plan has been agreed

We do not accept cheques or credit cards.


Medical Records

Please bring a list of your current medication along with any other documentation relating to your health.


Interpreter Service

Please let the reception staff know prior to your appointment if you require an interpreter service – This is your responsibility.


The Smile Clinic – Zero Tolerance Policy

The practice has a responsibility to ensure there is a safe environment for patients and staff. Violence and aggression towards staff will not be accepted and your registration to the practice will be immediately terminated.